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How fc94af Handles Your Personal Data

At fc94af, we collect only what we need to run your account, process deposits via UPI, Paytm or PhonePe, and keep your sessions secure.

Data TransparencyAccount SecurityUPI & Paytm SafeRight to AccessRight to Delete
fc94af How fc94af Handles Your Personal Data
PRIVACY CONTACT

Reach Our Privacy Team Directly

If you have questions about your stored data, want to request corrections, or need to raise a data-related concern, our privacy team is reachable through the…

Email Privacy Team Send a detailed request to our dedicated privacy address.
Live Chat Support Our support agents are available via live chat around the clock.
In-Account Help Centre Log into your fc94af account and navigate to Help to submit a privacy request…
DATA HANDLING PRACTICES

Six Ways We Protect and Manage Your Data

From the cookies placed on your browser to the records tied to your UPI withdrawals, every piece of data we hold follows a defined lifecycle.

Cookie Management

We use session cookies to keep you logged in and analytics cookies to understand which pages you visit most.

Account Security Protocols

Passwords are hashed using industry-standard algorithms before storage; we never hold them in plain text.

Payment Data Handling

Transaction references for UPI, Paytm and PhonePe payments are stored to support dispute resolution and regulatory reporting.

Data Retention Schedule

Active account data is retained while your account is open.

Third-Party Access Controls

We share data with payment processors, identity verification providers and fraud-detection services only to the extent necessary to operate your…

Your Right to Request Changes

You may request access to, correction of, or deletion of your personal data at any time.

Frequently Asked Questions About Your Privacy

The questions below cover the data rights and privacy practices that come up most often. If your question is not here, reach our privacy team via live chat or email and we will respond within the timelines stated in this policy.

We collect your name, email address, mobile number, date of birth and the identity documents needed to verify your account. We also record your device type, IP address and session timestamps each time you log in.

Payment references generated during UPI, Paytm or PhonePe transactions are stored in encrypted form on our servers. We retain them to support dispute resolution and regulatory requirements; raw wallet credentials never touch our infrastructure.

Yes. Submit a data export request through the Help Centre inside your account or email our privacy team directly. We will verify your identity and deliver a structured copy of your data within 30 days of the verified request.

Contact the privacy team via email or live chat and submit a deletion request. Where local law does not require us to retain specific records, we will delete or anonymise that data and confirm completion back to you in writing.

No. We do not sell or share your personal data for third-party marketing. Data is shared only with processors — payment gateways, identity verifiers, fraud tools — who are contractually prohibited from using it for their own purposes.

A cookie consent banner appears on your first visit. You can accept or reject non-essential cookies there, and revisit that choice at any time through the Privacy Preferences link in the site footer or your account settings page.

Reach our privacy team via the in-account Help Centre, live chat or email. If you are not satisfied with our response, you may also escalate to the relevant data protection authority in your jurisdiction as permitted under local law.